Return & Exchange Policy

Every VAYOMEIE piece is handcrafted with care. Because our garments are made in small batches using natural dyes and screen or block printed textiles, each piece has its own character — slight variations in texture and tone are part of its story, not a defect. We ask you to embrace this before making a purchase.

That said, we want you to love what you receive. If something isn't right, here is how we can help.

Returns

We accept returns within 7 days of delivery for the following reasons:

• —You received a damaged or defective item
• —You received the wrong item
• —The item is significantly different from what was described

We do not accept returns for:

• —Change of mind or size (please refer to our size guide before ordering)
• —Minor natural variations in colour or texture — these are features of natural dye printing
• —Items that have been worn, washed, or altered
• —Items returned without original tags and packaging

Exchanges

We offer exchanges for a different size of the same product, subject to availability, within 7 days of delivery. If the required size is unavailable, we will issue a store credit.

How to Initiate a Return or Exchange

1. 01Email us at info@vayomeie.com with your order number, the item(s) concerned, and photographs of the issue.
2. 02Our team will respond within 2 business days to confirm eligibility and arrange pickup.
3. 03Pack the item securely in its original packaging with all tags attached.
4. 04Our courier partner will collect the item from your address.

Refunds

Once we receive and inspect the returned item, we will process your refund within 5–7 business days. Refunds are credited to the original payment method.

Original shipping charges are non-refundable unless the return is due to our error (wrong or damaged item).

Questions

Write to us at info@vayomeie.com — we typically respond within 1–2 business days.